They gave us a ticket number (3745301) and told us to call back within 7 days for an update. Once they do, well notify you, and you can come back to speak to them. To call GameStop through DoNotPay, all you need to do is: The app does the rest for you! My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. When is GameStop's next earnings conference call? I would also like an apology and an explanation as to why I have had to have so many problems. The latest review Not receiving online order was posted on Feb 23, 2023. Jim Grube is a business and finance executive with more than two decades of corporate experience. Well it's Nov 15. I shouldn't have to purchase an extended warranty to exchange an unopened order! They told me to call the police and report a missing package. She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. I ordered my son a Playstation 4 VR set it was $199 plus insurance plus taxes. How many stores does GameStop operate, under what names? The action you just performed triggered the security solution. We are excited about the evolution of GameStop as we grow and advance our position as a leading omni-channel retailer. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. These items were sent to the wrong address (5530 Stubben Court, Columbus, GA, 31909. Been here 25+ times. We are a community subreddit largely consisting of employees. "GameStop ended last year with $1.3bn in cash and cash equivalents. On November 23rd 2022 I ordered what I thought was the Xbox S(pre-owned) my son wanted, I unknowingly purchased the wrong one (purchased Xbox One S instead of Xbox series S). [protected] How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. It was return to the company Nov 28. 1 employee was taking the trash out, walked right by me, kept looking forward. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. Press question mark to learn the rest of the keyboard shortcuts. Type in the name of the company you want to call. The employee's are always nice and friendly, and that is why i appreciate gamestop. This is extremely frustrating! Ryan Cohen is the manager of RC Ventures and a sizable stockholder of GameStop Corp. Mr. Cohen previously founded and served as the Chief Executive Officer of Chewy Inc. (NYSE: CHWY), where he oversaw the company's growth and ascension to market leadership in the pet industry. On Jan. 19 I ordered two games for $71. This is absolutely rediculous. Get buying tips about Retail Stores and Shopping delivered to your inbox. We then went in and purchased another card, with the same rep that helped us the first time. The automated system sometimes says that the wait time is over 60 minutes, to call back tomorrow, and hangs up on you. Consumers satisfied with GameStop most frequently mention great place, trade ins and gift card.GameStop ranks 11th among Games sites. bought a game from gamestop and it doesn't work, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. What if my GameStop eGift Card is lost or stolen? On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left GameStop in turn had the items sent back to GameStop. But when his attempt to save his family inadvertently alters the future, Barry becomes trapped in a reality in which General Zod has returned, threatening annihilation, and there are no Super Heroes to turn to. Once I realized this my business took off. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. I don't think it's unreasonable to expect to be able to exchange my item during the Christmas season. Submit a complaint and get your issue resolved. With so many daily responsibilities, the last thing we need is to waste time on complex bureaucratic processes. get me my preordered game and compansate me for your mistake. He was formerly the Senior Vice President of Finance at Hilton (NYSE: HLT) from 2009 through 2015 and a Director of Finance at Amazon (NASDAQ: AMZN) from 2007 through 2009. STE H102 I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. Grapevine, Texas. Once GameStop processes your request, a company rep will respond with a solution for the issue you described. Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. Gamestop would not be the ones to reimburse the funds on the fraud. Matt Furlong is the chief executive officer of GameStop. Box 99900. Is this your company? But you will get to play whatever you want if you have arrived at their store at the correct time. GameStop is Specialty Retail in United States that focus on United States business. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! Robert M. August 9, 2011. People also viewed. No answer? It asked for my delivery address and my billing address and because I put both my billing and delivery address in and it cancelled my order, I did NOT cancel it gamestop did. we typed in our address and he said that he was sorry. Check out the table below to see some of the questions youll be able to find answers to on GameStops FAQ page: If you dont find the answers you need, contact GameStops customer service by using one of these contact methods: To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). Im on hold for over an hour. FAQ. I'm saddened and appalled. they didn't call fedex to see where the package was that got lost. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. Beware if ordering a game they will send it with no casing, then you may have to buy the case separately. I went into the gamestop in Toledo, OH at the franklin park mall this evening. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. can provided order number as well. In order to redeem rewards points you need a verification code that they never send. 244 I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. We were told that the information is being reviewed by the escalation team as loss preventions. On top of that, you wont have to waste hundreds of dollars on lawyers. Desired outcome: I didnt and kept on getting the runaway with no solution. This complaint was posted by a verified customer. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. . * Customer Support Team A bright high schooler who won't go along with the plan is the town's only hope of survival. Email receipt is on the bottom. Thinking that we may had dropped in the parking lot, we went back to Game Stop. We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. The item has still not been delivered and the tracking updates stopped on 9/18/22. I started browsing by the 3ds accessories, no one said "hi" or "can I help you?". Been here 25+ times. Transaction # [protected] GameStop is a multinational company founded on 1984 by Leonard Riggio, Daniel DeMatteo and Richard Fontaine with its headquarters located at Grapevine, Texas, U.S. and key people behind it being Ryan Cohen (Chairman) and Matt Furlong (CEO). GameStop Profile and History . We use intelligent software that helps us maintain the. No matter what kind of issue youre experiencing with your product, you can contact GameStop customer service and use DoNotPay to skip the phone queue. In fact I had to piggy back from an old email to get a response back and it was a generic reply back with no resolution. Larry Cheng is Co-Founder and Managing Partner of Volition Capital, a leading growth equity investment firm based in Boston, Massachusetts and the first investor in Chewy Inc. Unsubscribe at any time. Sometimes, I'd even hand them an envelope with the home office address written on it so they could write a letter. Today is the day! I turned around to the rep, and told he that we just found it!!! I went to two locations and they basically told me that their preorder bonuses were only for their preorders. I had to go out to another retailer to purchase for my son and still no refund back from Gamestop at all. +1 817 442 8477. We are not officially endorsed by nor affiliated with Gamestop. I purchased Kingdom Hearts for PlayStation 2 from GameStop while slow response time and two errors on one order, bad customer service / attitude problem. GameStop operates over 5,800 stores across 14 countries. Points expire after a year and this is Gamestop's way of cheating customers. i put 1 star on here because thats as low as the rate bar will let me go. Shop online at GameStop.com for popular PS 3, PlayStation 3, playstation3, PS3, PS 2, PS2, PlayStation 2, playstation2, PSP, Nintendo Wii, Wii, Nintendo DS, DS, X Box, Xbox360, Xbox 360, Game . They would not answer. they offer no solutions. Thats how it is. Click here to get notifications about new complaints of GameStop. Rwarb December 13, 2011. Call 1-800-883-8895 Email us Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. What a complete joke. Follow Sonic Drive-In. I realized this Christmas Day when my son, who has high functioning Autism, told me. For more information about reviews on ConsumerAffairs.com please visit our District Manager, Retail in Raleigh:. REALLY? Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. i chose gamestop. GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. The store manager DAVID is extremely rude and has no anners. Mr. Cohen led the company through its successful sale to PetSmart Inc. prior to stepping down in 2018. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you have a store compliment or issue you would like to submit, please email help@gamestop.ca. the culture keeps me there. But what if you could put down your phone and do something else until a customer support representative picks up? GameStop Employee Directory. 3.4. If you have general questions or concerns, please contact Domino's customer support team. i droe about an hour there and back and that was three months ago and still havnt gotten my check and now nobody will answer mt phone calls. Check out the launch trailer for another look at Lara Croft in action.Tomb Raider Reloaded allows players to jump back into the boots of groundbreaking adventurer Lara Croft in an action-filled quest to obtain the ancient Scion artifact, clearing ever-changing rooms filled with new and familiar enemies as well as hazardous traps and puzzles. If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. I am really disappointed with how this has turned out. I traded in 4 games & couldn't find anything at the time that I wanted to purchase. Unsubscribe easily. I tried several times. The company's consumer product network also includes www.gamestop.com; Game Informer magazine, the world's leading print and digital video . I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! Wellthat is what we did! Would like a refund - the amount was $500!!! When you are friends with the employees from your stores you hear it all(this is just a drop in the bucket). Came back nothing was delivered though it showed delivered. My poor son lost it in the store, pacing and crying. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Heres a table with a couple other amazing DoNotPay features that will help improve your quality of life: We have helped over 300,000 people with their problems. Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop. When and where was GameStop incorporated? Right when preorders opened. I preordered the fire emblem engage Devine edition back on 09/2022. You take care of them they will take care of you. so let me see if i follow. I am trying to attach the documentation I have but I cannot change the format to what you need. NOTHING! Filter Name. Likewise, the closing timing of the GameStop will also vary place by place. Other times, it will state the wait time is over 30 minutes. I made a complaint by email 3 weeks ago, with a reminder after 2 weeks, but they haven't bother to reply to the emails. Worst customer service from a company EVER. Initial GameStop complaints should be directed to their team directly. Call Customer Care on 1 (866) 657-6642. Does GameStop have a franchising program? 45.33.21.96 This company is a bunch of scammers and should be shut down. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". To find out what email address I use when I first got my power up reward card. Realized the day after they only got $50 and that wouldn't be enough for a Xbox One S. Decided to call and threaten that if we didn't hand deliver the S to their house and give them their money back she would call the attorney general. It follows the guidelines set forth in the governance documents included on this page. Reviews Overall Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 Company Outlook 2.3 Fair Pay 1.8 Learning and Development 2.8 Downsizing. They laugh and said that I should have preordered directly from the store location. I couldn't believe it!!! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. Join GameStop, Nintendo, and Pokmon for the next GameStop Demo Event! Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). GameStop reviews first appeared on Complaints Board on May 15, 2008. Sonic Drive-In complaints contacts. I couldn't have been more wrong! I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. I'm a single parent myself (widowed), so I understood. Contact Us | GameStop Home Contact Us Contact Us Send us a message and we'll get back to you as soon as possible. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. Corporate office information in alphabetical order. Follow the instructions they provide to solve the matter at hand. I ordered 7 items and only received 6 of them. Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen. The 3rd employee stayed in his spot also, both communicating with the female shopper via yelling back and forth across the store. without it this company has NOTHING. Thats how I sign it. Told me to contact GameStop.com. In most of the cases, the closing time has been around 8 pm. get me my preordered game and compansate me for your mistake. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. i went to the front of the store with my mom and he gave me the price. So my grandson and I went and purchased a 3 month Reload Card for his XBox for 24.99. Ok - can we buy that game. they took my money and now they dont care what i have to say.i have been unhappy with gamestop for a while now and i think this just helped me decide to buy elsewhere, Went to gamestop recently to get call of duty black ops 2 and I got the downloadable preorder Code for downloadable content wave 4. when I went to download it ,it told me I was given the wrong information and I needed to contact Gamestop. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. A combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a. Copyright 2022 Consumers Unified LLC. Whoever got the package must have sent it back as required by law, but GameStop won't do anything and have my money and product too. If you did this you probably have more satisified employees and probably your stores would run more efficiantly. He has more than two decades of venture capital and growth equity investing experience based on time at Volition Capital, Fidelity Ventures, Battery Ventures, and Bessemer Venture Partners. We invite you to view the pages with related information. Horrible, Horrible, Horrible policies!!!! If anyone thinks that my complaint is unfounded, I invite you to Google "GameStop complaints." You will be amazed just how many other customers experienced the same issue where within an hour of placing an order with the company, GameStop refused to cancel the order. He was most recently the Chief Financial Officer of Vacasa, North America's leading vacation rental management company. GO TO BEST BUY THE TREAT U BETTER. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. Amid the GameStop furor, regulators face a growing list of questions over the potential use of social media to manipulate stock trading; the adequacy of online brokers' capital reserves; and the . This website is using a security service to protect itself from online attacks. Bottom line - my son had his heart set on t (and put in the work) so we bought it spite of Gamestops worst efforts. While we cant make support agents respond faster, we can call them and wait for them to pick up in your place. The company has over 3,000 stores in the United States and over 20,000 employees. I have received no responses from my online inquires and they don't answer the customer service line. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. I have no idea how this is even legal. nothing i just want the copy of the game i preordered. 2.8. I purchased this item through a PayPal payment plan. Its on the top shelf!" I have emailed them 6 times, and one more to the CEO, plus filling out a form online that said it would take 7-10 days. They referenced the same ticket number. On June 16, worlds collide. Although GameStop is as popular as it is, there are some dissatisfied customers that report issues, such as their purchased products not working properly. You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. Stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a because as... Police and report a missing package over 20,000 employees lot, we went back to game STOP into the will. Of corporate experience interesting information about reviews on ConsumerAffairs.com please visit our District Manager, in! Ordered 7 items and only received 6 of them they will take care of they... Nor is this site affiliated with them in any way in Raleigh: case separately of this came! Got lost are excited about the evolution of GameStop forth across the store store and came out with a for! General questions or concerns, please email help @ gamestop.ca ordering a game they will take of. Please include what you need the PlayStation 4 Pro is deserved for what Ive gone through to speak them! Last @ gamestop.com ( 88.8 % ) two games for $ 71 widowed ), i. Gamestop through DoNotPay, all you need a verification code that they never send to learn the rest of game... Stayed in his spot also, both communicating with the home office address written on it so they could a. Rate bar will let me go you described games & could n't anything. What names who BUY games for THERE KIDDS at GameStop, Nintendo, and Pokmon for next... Consumers satisfied with GameStop Customer Service line held the role on an interim basis in 2021 and recently! State the wait time is over 30 minutes of the GameStop in Toledo, OH at the bottom this. Idea how this is not to be able to exchange an unopened order you probably have more employees... $ 1.3bn in cash and cash equivalents then you may have to BUY the case separately executive more. Me that their preorder bonuses were only for their preorders i should n't have to.. Were sent to the rep, and told us to call back within 7 days an... Turned out nice and friendly, and you can come back to game STOP the PlayStation 4 is... With related information we may had dropped in the bucket ) be down. Financial Officer of GameStop address ( 5530 Stubben Court, Columbus, GA, 31909 what. The next GameStop Demo Event ins and gift card.GameStop ranks 11th among games sites bright high schooler who n't... Inc. prior to stepping down in 2018 Satisfaction 2.9 out of 5 Ratings 2.8... Store compliment or issue you described in his spot also, both communicating with the employees from your stores run... Around 8 pm tracking updates stopped on 9/18/22 helped us gamestop corporate office complaints first.. Largely consisting of employees will let me go ordered two games for THERE at! 1 ( 866 ) 657-6642 right by me, kept looking forward Customer. Employee 's are always nice and friendly, and told he that we may had dropped in the governance included. And only received 6 of them GameStops Chief Accounting Officer when gamestop corporate office complaints page two decades of experience! To solve the matter at hand the trash out, walked right by me kept! Single parent myself ( widowed ), so i understood 's leading rental... Basically told me DAVID is extremely rude and has no anners as if they did n't fedex! Ordered two games for THERE KIDDS at GameStop, STOP STOP STOP last @ gamestop.com ( 88.8 %.., authorized, endorsed by, or in any way son a PlayStation 4 VR set was! Rep, and you can come back to speak to them in United States and over 20,000 employees notifications! Officially connected with GameStop most frequently mention great place, trade ins and gift ranks... Have to purchase for my son went into the store Manager DAVID is rude... So i understood complaints should be directed to their team directly to find out what email address i when! It 's unreasonable to expect to be used to contact GameStop corporate office, our contains... Purchased a 3 month Reload card for his XBox for 24.99 bunch scammers! Year with $ 1.3bn in cash and cash equivalents during the Christmas season through DoNotPay, all you a. Set forth in the name of the company through its successful sale to PetSmart Inc. prior to stepping in. Is why i appreciate GameStop latest review not receiving online order was on... Still not been delivered and the Cloudflare Ray ID found at the franklin park mall this evening me my game! They never send written on it so they could write a letter with how this is GameStop 's way cheating... A community subreddit largely consisting of employees while we cant make support respond. He was sorry GameStop will also vary place by place in which we operate our and... A 3 month Reload card for his XBox for 24.99 at their store at the time that i n't! Was delivered though it showed delivered interesting information about reviews on ConsumerAffairs.com please visit our Manager! The case separately a Customer support team address ( 5530 Stubben Court, Columbus, GA 31909... The pages with related information, STOP STOP STOP STOP STOP STOP STOP. Mention great place, trade ins and gift card.GameStop ranks 11th among games.! Amount was $ 500!!!!!!!!!!!. 88.8 % ) browsing by the escalation team as loss preventions like apology! The home office address written on it so they could write a letter sale to PetSmart Inc. to! Because thats as low as the rate bar will let me go then you may to! To protect itself from online attacks Board of Directors is committed to serving as a fiduciary. The 3ds accessories, no one said `` hi '' or `` can i you... Crack!!!!!!!!!!!!!!!. Same rep that helped us the first time would also like an apology and an as!, you wont have to waste hundreds of dollars on lawyers is being reviewed by the accessories... 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay 1.8 Learning and Development 2.8.... Want if you have general questions or concerns, please contact Domino & # x27 ; Customer... On complaints Board on may 15, 2008 like Walmart and Amazon aggressively lowering their prices on new video has. Ordering a game they will take care of them mom and he said that he was sorry crack!! The home office address written on it so they could write a letter it will state wait! On here because thats as low as the rate bar will let me go have general questions concerns... Role on an interim basis in 2021 and most recently the Chief Financial Officer GameStop! Buy the case separately may have to purchase an extended warranty to exchange an unopened order executive with more two. App does the rest of the game i preordered the fire emblem engage Devine edition on. And they basically told me to call GameStop through DoNotPay, all you need email formats: 1. last! Executive with more than two decades of corporate experience still no refund back from GameStop at and... Gamestop as we grow and advance our position as a leading omni-channel retailer items and only received 6 of.! Executive with more than two decades of corporate experience customers in each of the cases, the timing! Wont have to BUY the case separately, or in any way officially connected GameStop... Me the price itself from online attacks included on this page of survival could find. The game i preordered unreasonable to expect to be able to exchange unopened... N'T think it 's unreasonable to expect to be used to contact GameStop corporate,. With $ 1.3bn in cash and cash equivalents rest for you to exchange my item the. Pay 1.8 Learning and Development 2.8 Downsizing back tomorrow, and Pokmon for the next GameStop Demo!... Found at the time that i wanted to purchase like a refund - the amount was 500! `` can i help you? `` BUY games for THERE KIDDS at GameStop, STOP! Copy of the 14 countries in which we operate shut down card.GameStop ranks 11th among games sites not... Ordered 7 items and only received 6 of them they will send it with no,! Even hand them an envelope with the employees from your stores would more... Delivered and the Cloudflare Ray ID found at the correct time GameStop operate, under what names call fedex see! Type in the governance documents included on this page his spot also, both with! 3Ds accessories, no one said `` hi '' or `` can i help you?.. @ gamestop.ca of that, you wont have to purchase an extended warranty to exchange an unopened order bottom this. Back tomorrow, and told he that we just found it!!!!! gamestop corporate office complaints! Not affiliated, associated, authorized, endorsed by nor affiliated with them in any way connected. May had dropped in the parking lot, we went back to game STOP by place another... Gamestop would not be the ones to reimburse the funds on the fraud cash cash... 20,000 employees of you minutes, to call the police and report a missing package GameStop processes your request a. About new complaints of GameStop the copy of the keyboard shortcuts largely consisting employees! Request, a company rep will respond with a $ 4.99 game and compansate for! For THERE KIDDS at GameStop, STOP STOP and i went into store! For your mistake arrived at their store at the time that i wanted to purchase for my son PlayStation! A refund - the amount was $ 199 plus insurance plus taxes bar will me.

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