**Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. I've had problems with customers service every time I've had a issue with my service. I am very angry. I've talked to 6 customer care agents was promised to get a call back twice that never happened. T-Mobile: Call 1-877-453-1304. Enter your address to check service availability for your address. Straight Talk has continued to offer quality services since launching a few years ago. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Copyright 1997-2023 Ripoff Report. Kept asking to speak to a manager but was told they were a manager. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! If you paid for their service in advance, you are entitled to a refund. They outsource all of their work to Philippines who do not know the basics of the English language. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Please select which one you wish to keep. Why Can't I Talk To A Real Person. It goes against our guidelines to offer incentives for reviews. They also have a rewards program so you can earn points to get free monthly plans. Airtime minutes will be deducted plus the cost of the International call. The phone is not within the Straight Talk Service Area Map . Great help!!! You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Even when they trouble shoot my son's phone he still can't do anything. They constantly use data and can slow down the processing speed of your phone. I bought a service plan before my service cut off. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. They are terrible! WebClick on the option See Balance/Service Date. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. They might even offer some discounts or incentives to keep you with them. It's a scam. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Sorry they won't. Current items cannot be combined with other purchases. Tim was only in his late 20s, but just didn't care anymore. Subject to our Reasonable Use Policy and Terms of Service. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. They all told me no problem they can get it working. Is it possible to keep my Straight Talk phone number after canceling? Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I laughed as I am expected to have two phones when I am dealing with the issues. Lets get it Straight. You have exceeded the amount of items allowed in your cart. Our content is intended to be used for general information purposes only. I reset network settings. WebWho can I contact if I am having issues with my Phone Service? Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. You can contact us at 1-877-430-CELL (2355) to change it. ConsumerAffairs is not a government agency. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. WebStraight Talk offers a variety of plans depending on your needs. I never was able to get one. Unsubscribe easily. I am beyond sick of straight talk!! TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. After converting to the Verizon sim, my line has shown "inactive" for weeks. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. At this point youve probably tried calling Straight Talk Wirelesss customer service. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Click below for our Contact Information and hours of operation! Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. A link has directed you to this review. Have an idea for Straight Talk? Its just ridiculous. WebOverview of Straight Talk Wireless complaint handling. I do NOT recommend Straight Talk, since they will not do honor their warranty! Depending on location, powered by 5G or 4G If you need to see tips for WiFi connectivity, click here. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Harris Teeter. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I want to keep the phone just someone lying to me like that is crazy. Our mission is to educate consumers on cable & internet and home services. The wireless phone number can be changed only up to 4 times per year. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Sign up to receive our free weekly newsletter. Many customers received refunds from the company. My other carrier released my number which left me with no phone for 36 hours. Straight Talk is one of the leading wireless carriers in the United States. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Calling Straight Talk back may result in you getting a representative who is able to help you. Listen: OBR Straight Talk Episode 8, We Suck Again! Listings for companies similar to Straight Talk: Customer service is awful. SMH!!!! All Rights Reserved. 2023 TRACFONE. I had straight talk for years. We value your privacy. I paid 130.00 for 3 months of service with these people. You can call us directly and we will help you. This whole situation is f*cked up and I dont know what to do. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Long time customer of Straight Talk. I am now in the process of changing carriers because of how horrible they are and continue to be. A couple hours later my phone lost service. The NEW $55 Plan will now provide Unlimited High-Speed Data. WebChat with one of our agents live. There is no spot reserved for this router, you will need to check service availability for your address. I told them I would like a refund. WebStraight Talk Home Internet service available in select areas. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Service is currently available for your address. Reward Points have no cash value and cannot be transferred to another customer. TRACK USAGE: You may download a Data Usage app such as My Data Manager. When using this App, standard data rates may apply. Sometimes, they might try to convince you to remain with them. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. BACKGROUND APPS: Turn off apps running in the background. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Yes, you can with the Straight Talk Bring Your Own Phone program. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk.
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